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Fort Worth ISD > Division of Technology > Customer Service
Customer Service
  

 What We Believe

  • Provide excellent service to our users with the quality and timeliness of our services in a pleasant and friendly manner.
  • Provide value to our customers by treating the users with integrity and respect.
  • Welcome innovation and change by supporting employees’ innovation, creativity, and adaptability to change.
"We listen, we talk, and we find solutions."

 What We Do

We provide the highest quality of Customer, Campus and Legacy hardware, software and infrastructure service support to all district users.

 Contact Us

Customer Service Phone Number: 817-814-HELP (4357)

 Services We Provide

  • SASIxp (Legacy)
  • Classxp (Legacy)
  • AS400 (Legacy)
  • Printer issues
  • Login issues
  • Schoolbooks (Blue Bear)
  • MS Office
  • File Maker
  • Heat ticket system
  • Neoris
  • Internet issues
  • SASI SRC
  • Network Issues
  • InteGrade Pro
  • Munis
  • Promethean interactive boards
  • Desktops and Laptops

 Our Team

Meet our Customer Service team

 Projects

Call Center
Inventory
Knowledge Base
 
Fort Worth Independent School District | 100 N University Dr. | Fort Worth TX 76107 | Phone:817-871-2000 | Email: web@fwisd.org