• Teacher Retirement System of Texas
    Appeals Department: fax - 1-512-542-6784
    TRS CARE: Retirees: 1-800-367-3636
    LONG TERM CARE: 1-866-659-1970
    CUSTOMER SERVICE: 1-800-223-8778
    COBRA: 1-844-752-5146

    Health
    Aetna Customer Service: 1-800-222-9205


    Prescriptions by Mail

    Caremark

    1-800-386-0324

    Dental

    Humana

    1-800-979-4760

     

    United Concordia

    1-800-332-0366 

     

    Vision


    Humana

    1-866-537-0229

     

    Disability

    The Hartford

    1-866-278-2655

    Life Insurance 

    Metlife Group Term Life

    1-800-638-6420

    Amy Yokeley

    817-347-7031

     

     

    Permanent Life Insurance

    Texas Life Ins Company

    1-800-283-9233

    Reynold Jones

    817-545-3900 ext: 102

     

    Accident Insurance

    CHUBB

    1-800-225-4500

     

    Medical Transportation

    MASA

    1-800-423-3226

     

    State Board of Insurance

    1-800-578-4677

  • Health Savings Account - (HSA)

    EECU Credit Union 

    817-882-0800

     

    Flexible Spending Account- (FSA)

    Higginbotham & Associates

     1-866-419-3519


    Cobra-Dental,Flex Spending, Vision

    National Benefit Services (NBS)

    1-800-274-0503

     

    CHIPS

    2-1-1 Texas

    1-800-647-6558

     

    Employee Assistance Program

    Alliance Work Partners: 1-800-343-3822
    Teen Line: 1-800-334-8336 for dependents or other teens living with Fort Worth ISD employee's family 

    Registration Code: AWP-FWISD 1183 

     

    Additional Phone Numbers
    FWISD Compensation 817-814-2080
    FWISD Employee Records 817-814-2760
    FWISD Payroll 817-814-2180
    FWISD Sick Leave Bank 817-814-2991
    Workers' Compensation 817-814-2250
    MetLife FICA Alternative  1-800-560-5001
    MetLife Whole Life Insurance 1-800-634-5007
    FWISD Health Services 817-814-2990
    FWISD Help Desk 817-814-4357