What is dispute resolution?
If a campus denies or delays enrollment, or disagrees about school selection, the family has the right to dispute that decision. The McKinney-Vento Liaison will immediately enroll the student in the school requested by the parent, guardian, or unaccompanied youth while the dispute is being resolved.
Who can file a dispute?
A parent, guardian, or unaccompanied youth may file a dispute. The H.E.L.P. Liaison can assist with filing and will serve as an advocate throughout the process.
How do I file a dispute?
Contact the H.E.L.P. Liaison directly by phone or email. The liaison will provide written notification of the determination made, the timeline for resolution, and the steps for appeal. Campus staff may also contact the Liaison when they are uncertain about an enrollment decision.
How long does it take?
The district will provide written notification of the determination and the appeal process within five business days. The student remains enrolled and attending school throughout the dispute resolution process.
What if I disagree with the decision?
If a family disagrees with the district's determination, they may appeal to the Texas Education Agency (TEA). The H.E.L.P. Liaison will provide information about the TEA appeal process upon request.
Where can I get help?
Contact the H.E.L.P. Coordinator at 817-814-2875 or visit fwisd.org/departments/homelesseducation. Liaisons are available to assist families and campus staff at any stage of the process.