The current campus approval process will remain the same as in previous years. Data clerks will validate and approve the requests. Once the campus approves the parent’s request, the parent will receive an email notification granting access to the system.
If a parent needs an update on the status of their request or needs assistance, the Data Clerk at the school should be able to assist. The Data Clerk can provide the parent an update of their request.
If the Data Clerk cannot resolve the issue, they can contact Focus Support at 817-814-3080 or submit a SupportHub request to Technology: supporthub.fwisd.org.