Fort Worth Independent School District
English
Fort Worth ISD uses ParentSquare as our primary platform for school communications. Families receive messages through email, app, voice, or text, helping everyone stay informed and involved.
What you can do with ParentSquare:
- Receive updates from your school via email, app, or text notification
- Choose how and when you’d like to receive messages
- View posts, photos, calendars, and important announcements
- Communicate in your preferred language with automatic translation
- Comment on school posts and stay engaged with your school community
- Send direct messages to teachers and staff
- Participate in group conversations with other families
- Sign up for conferences and school events
- Fill out forms, sign permission slips—all in one place
Activate Your Account
An account is automatically created for each parent or guardian using the contact information in our student information system. Check your email for an invitation to ParentSquare!
- Open the invitation from ParentSquare in your email or text messages.
- Click Activate your account or tap the link to go to the account registration page.
- Check your contact information.
- If it looks correct, click Confirm.
- You’ll receive a code by text or email.
- Enter the verification code when asked.
- You’ll see your children’s names.
- Click Confirm next to each child who should be connected to your account.
- If a child is listed by mistake, click Not my child.
- Contact your school if: - A name is spelled wrong
- Your email address or phone number is incorrect
- A child is missing from your account - If everything looks correct, click Yes, this is me.
Download the App
Set Preferences
Click your name in the top right to set your notification and language preferences.
Get Photos & Files
Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.
Appreciate Posts
Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
Comment or Reply
Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.
Participate
Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.
Join a Group
Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up-to-date.
Find People
Click ‘Directory’ in the sidebar to find contact information for school staff.
Get in Touch
Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.
ParentSquare Overview for Parents
Notification Settings
Opting out
We use ParentSquare only for school-related communication.
If you wish to stop receiving notifications, you can opt out at any time by editing your post frequency settings in the app.
See the video above to learn how to configure your notifications.
Choose when and how you receive messages
Instant
Receive a notification every time a ParentSquare message is sent. This option is best for families who want real-time updates throughout the day.
Digest
Receive routine ParentSquare messages grouped in one daily summary. This option is best for families who want to stay updated while minimizing daily alerts.
Off
Disable routine notifications for the selected communication channel. All messages remain accessible anytime you log in to the ParentSquare app or web portal.
Change your settings
You can manage email, text, and mobile app notifications separately. You may also be able to select different preferences for each school connected to your ParentSquare account.
Using the ParentSquare App
- Open the ParentSquare app.
- Select the menu icon.
- Select Account.
- Select Notifications.
- Review each school connected to your account.
- Choose your preferred setting for email, text and app notifications.
- Select Instant, Digest or Off where available.
Using the ParentSquare Website
- Sign in to ParentSquare.
- Select your name in the upper right corner.
- Select My Account.
- Select Notification Settings.
- Review each school connected to your account.
- Choose your preferred setting for email, text and app notifications.
- Select Instant, Digest or Off where available.
Print resources
Two-Minute Tip:
Signing Up Using Appointment Sign Ups
Additional Language Resources
For educators:
Español
El Distrito de Fort Worth utiliza ParentSquare como nuestra plataforma principal para la comunicación escolar. Las familias reciben mensajes por correo electrónico, aplicación, voz o texto, lo que ayuda a todos a mantenerse informados e involucrados.
Qué puede hacer con ParentSquare:
- Recibir actualizaciones de su escuela por correo electrónico, aplicación o notificación de texto.
- Elegir recibir las publicaciones a medida que se comparten o agrupadas en un resumen diario.
- Ver publicaciones, fotos, calendarios y anuncios importantes.
- Comunicarse en su idioma preferido con traducción automática.
- Comentar en las publicaciones de la escuela y mantenerse involucrado con su comunidad escolar.
- Enviar mensajes directos a los profesores y al personal.
- Participar en conversaciones grupales con otras familias.
- Inscríbase en conferencias y eventos escolares.
- Rellene formularios y firmar autorizaciones, todo en un solo lugar.
- Añada recursos para ver en la página web, y no solo como un enlace, por favor.
Activa Su Cuenta
Su cuenta se crea automaticamente para cada padre/tutor usando la informacion de contactos en nuestro systema de estudiantes. Revise su correo electronico para una invitacion de ParentSquare!
- Abra la invitación de ParentSquare en su correo
electrónico o mensaje de texto. - Haga clic en Activar cuenta o haga clic el enlace para ir a la página de registro de la cuenta.
- Verifique sus datos de contacto. Si todo parece correcto, haga clic en Confirmar.
- Recibirá un código por mensaje de texto o correo electrónico.
- Ingrese el código de verificación cuando se le pida.
- Verá los nombres de sus hijos.
- Haga clic en Confirmar junto a cada niño que deba ser conectado a su cuenta.
- Si aparece listado un niño por error, haga clic en No es mi hijo.
- Communiquese con su escuela si: - Un nombre esta escrito incorecto
- Su correo electronico o numero de telefono es incorrecto
- Uno de sus niños no aparece en su cuenta - Si todo parece correcto, haga clic Sí, soy yo.
Download the App
Configurar sus Preferencias
Haga clic a su nombre en la parte de arriba hacia la derecha para configurar tus notificaciones y preferencias de lenguaje.
Recibe Fotos y Archivos
Haga clic en ‘Fotos y Archivos’ hacia la izquierda de la pagina para ver fotos, formas y enlaces que han sido compartidas contigo.
Aprecia Posts
Haga clic en ‘Apreciar’ por su correo electronico/ aplicacion o por el sitio web para darle agradecimiento al meastro o personal de la escuela por el post.
Comenta o Responde
Haga clic en ‘Comentar’ en la aplicacion o sitio web para preguntar en privado una pregunta sobre el post que el maestro/a mando o que mando la escuela.
Participar
Haga clic en ‘Inscripciones y RSVPs’ hacia la izquierda para ver oportunidades disponibles.
Unase a un Groupo
Haga clic en ‘Grupos’ hacia la izquierda para unirse a un grupo o comitee en su escuela para participar y estar actualizados de lo que pasa en su escuela.
Buscar a Otros
Haga clic en ‘Directorio’ hacia la izquierda para buscar informacion de contactos para el personal de la escuela.
Mantente en Contacto
Haga clic en ‘Mesajes’ hacia la izquierda para mantenerse en contacto con el personal de la escuela y maestros en privado.
ParentSquare resumen para padres
Configuración De Notificaciones
Exclusion Voluntario
Utilizamos ParentSquare únicamente para la comunicación relacionada con la escuela.
Si deseas dejar de recibir notificaciones, puedes darte de baja en cualquier momento modificando la configuración de la frecuencia de las publicaciones en la aplicación.
Vea el video de arriba para aprender como configurar tus notificaciones.
Print resources
Consejo de dos-minutos:
Inscribirse a Registro de Citas
Recursos adicionales en otros lenguajes
FAQS
- I AM MISSING A STUDENT ON MY ACCOUNT. HOW CAN I ADD THEM?
- HOW DO I ADD ANOTHER PARENT ON MY CHILD'S PARENTSQUARE ACCOUNT?
- WHY DOES MY PARENTSQUARE ACCOUNT HAVE MY SPOUSE'S NAME ON IT?
- HOW DO I SEND A MESSAGE TO MY CHILD'S TEACHER?
- HOW DO I REGISTER FOR PARENTSQUARE?
- WHY DOESN'T MY PARENTSQUARE INVITE LINK WORK?
- ENGLISH IS NOT MY NATIVE LANGUAGE. HOW CAN I RECEIVE CONTENT IN MY NATIVE LANGUAGE?
- I CAN'T SIGN INTO PARENTSQUARE. WHAT IS THE FIRST STEP?
I AM MISSING A STUDENT ON MY ACCOUNT. HOW CAN I ADD THEM?
If a parent is missing a child or school, it could be because:
- They have more than one ParentSquare account with different contact information.
- Their contact information is inconsistent in FOCUS.
Admin: In FOCUS, confirm that contact information is the same for all students associated with that parent.
Parents: To add a child or school, contact your school directly to update your contact information. You should confirm that the same email and phone number are on file for all children at all schools.
Note: It could take up to 24 hours to see reflected changes in FOCUS Portal.
HOW DO I ADD ANOTHER PARENT ON MY CHILD'S PARENTSQUARE ACCOUNT?
WHY DOES MY PARENTSQUARE ACCOUNT HAVE MY SPOUSE'S NAME ON IT?
It is recommended that each spouse have their own cell phone or email for emergency situations. However, if you and your spouse share an email address (or have provided the same email address for each of you in our parent contact records, only one spouse will be able to log in to ParentSquare using that email address. The other spouse should use their cell phone number to log in or contact your school office to add an additional email address and contact information.
HOW DO I SEND A MESSAGE TO MY CHILD'S TEACHER?
Admin: Make sure teachers/staff are aware that parents can send them direct messages via ParentSquare and that they regularly check their email or ParentSquare. Teachers/staff can click on the link in the email to reply.
Parents: On the web, you can click "Messages" in the sidebar and start a direct conversation by clicking "New Message".
On the ParentSquare App, you can tap on the "+" sign to start a new message.
You will see your child's teacher and group owners in the quick-select recipients' box at the top of the page. Or, you can type the first three letters of a name in the recipient box for other users to auto-populate.
HOW DO I REGISTER FOR PARENTSQUARE?
On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in the school's information system or database.
On the web, click 'Sign In', then under the 'Sign Up' section, enter your email or phone number and click 'Go'.
If the email or phone number is not recognized by ParentSquare, parents can contact their school office and ask them to update their contact information.
WHY DOESN'T MY PARENTSQUARE INVITE LINK WORK?
ENGLISH IS NOT MY NATIVE LANGUAGE. HOW CAN I RECEIVE CONTENT IN MY NATIVE LANGUAGE?
I CAN'T SIGN INTO PARENTSQUARE. WHAT IS THE FIRST STEP?
If you can't sign in to ParentSquare with your email or phone number, please contact your school office to make sure your contact information is correct in FOCUS.
ParentSquare link to more helpful troubleshooting information: Troubleshooting Parent Account Issues – ParentSquare (zendesk.com)
For general ParentSquare questions, contact the Communications Office at communications@fwisd.org